I bought a wolfbox G840s almost two years ago through amazon website and recently it started playing up the rear view camera started glitching twitching and just playing silly buggers, this started happening directly after I had my car serviced and noticed it had been knocked etc so I knew it wasn't a hardware/software issue by the product itself. So I contacted the company to send a video of the glitches and twitches and to ask whether I needed to replace just the rear view cam and wires or the whole rear view mirror set up - I was just expecting a answer on which and the customer service team went above and beyond with my query. Even thou they are in a different continent and very different time scales they got back to me within a few short hours and over the next few days back and forth emails short concise to the point friendly and massively helpful they offered to send me out a replacement rear cam and mirror for free. This for me was above and beyond as I was way out of warranty the fault was not of theirs (nor mine blooming dealership) and I was fully prepared to purchase a new cam or whole new set up. After a couple of weeks now I received the replacement item today and have expressed my grattitude to the staff via email but also wanted to put something public about this company as its not the first time Ive contacted them (not with problems or issues mostly questions about products and stock etc) and they have always been so helpful, polite and very efficient with customer service, I couldn't rate this company higher if I wanted to and would recommend them and their products/services to anyone who asked.Thank you Wolfbox for your services and products Ive been lost the past few weeks without the rear view mirror.The product itself was the Wolfbox G840s rear view mirror dash cam plus reversing cam. Bought on amazon almost two years ago and works literally plug and play. Option to have it hardwired or into the 9V plug which is how I do mine (again dealership issues) the camera is amazing the viewing screen is so much bigger than a normal mirror yet does not impede on any viewing space of the windscreen, the rear cam is crystal clear and gives a massively wide detailed clear image compared to the small section in the rear view mirror. If you dont have the tech in your car for a reversing camera and also want a dash cam this is amazing for combining the both as I dont like to have dashcams adding clutter to the windscreen. The wiring was so easy to run under the panelling in my car didnt have to remove any simply slotted the slim slight wires into the tims and there was more than enough to go round my small car and would suspect more than enough for the larger SUVs too however there are expansion leads you can get for dirt cheap online too. If hardwired then the reversing camera auto pops up the minute you select reverse if not hardwired it is as simple as leaving it on the rear view screen or swiping the mirror left/right to find the reversing lines to help with parking. Get a decent sized memory card for the system and you will never have to swap out the cards I had loads of saved files (usually silly people on the road to review later) plus the system continued to work amazingly well fast speeds and crystal clear. The cam does record internal sound but this can be turned off and the system is so easy to use even for novice technology users.Extra thanks to Yura who dealt with my issues so quickly thank you!
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