They send us bills for things we don't use. Very slow responding to tickets.We recently asked them to adjust an invoice that was incorrectly charged and we never got any response from the support ticket.Then they froze our account from logging in due to an unpaid invoice.These issues have been going on for years and we are definitely looking at other platforms to use. It's just such a major pain to switch all our clients.Very frustrating dealing with their support and account reps.
Claim your business profile now and gain access to all features and respond to customer reviews.
Wolters Kluwer NV is a global information services company.