We hired this company to file Foreign Business Registration in multiple states. Our onboarding contact changed at the end of the process and two states were missed registering during the set-up. Unfortunately, it was not caught until the following year (2025) when I received a notice to file the Annual Report for a different state. I contacted CT aka Wolters Kluwer and asked why I was alerted to file the Annuals since our contract included this. To my surprise when asking about the other states, we have a total of 29, I was told they only show 3 states. After multiple customer service contacts, I was sent a list, and still states are missing. Customer Service is awful. There is no main point of contact for your account. It's random. Whoever may follow up from a call you place regarding your issue.
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Wolters Kluwer NV is a global information services company.