Initial impressions were misleading regarding the supplier. I placed an order for an iPhone 16e on Monday 24/12, accepting a longer delivery time. It seems the company is based in another country, but this wasn't clear on their website. The delivery was consistently delayed, and after receiving an email suggesting I could cancel, I chose to do so after a few more days of waiting. I got a message indicating a refund was being processed, and a pending refund for the full amount appeared on my credit card. However, no refund has been received, and it appears the refund has failed. This experience has been very disappointing.
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