Very disappointing delivery experience
I ordered an iPad on 24th November and still have not received it. I chased this last week and was told it would be delivered by the end of the week — which didn’t happen. I then chased again on Friday and was told it would arrive this week.
However, the DPD tracking shows the last movement of the parcel was on 04/12, with no updates since. This lack of transparency and repeated missed delivery promises is extremely frustrating, especially for a high-value item.
Customer service assurances have not matched reality, and I am left with no clear idea of where my order actually is. I would expect much better communication and reliability for a purchase of over £500 and payment already taken!
Claim your business profile now and gain access to all features and respond to customer reviews.
