AVOID ORDERING FROM THIS FRAUDULENT COMPANY! I wish I could leave 0 stars as a review. Their customer service is completely useless with no viable option to talk to an actual person from the company.
I ordered the JBL 770NC earphones on 29/11/2025. I only received an update on 12/12/2025 that my order was processing. Since then my order status has not changed. I received a Royal Mail tracking link and that hasn’t changed either- they are still waiting to receive the item from Wonderprice.
It is now 27/01/2026- more than 8 weeks since I placed my order. Every time I try to contact their ‘customer service’ I get a clearly automated response saying they expect my order to arrive by the end of the week or by next week. They also conveniently have no phone number to call them by so I have been stuck requesting updates via email form. This is ridiculous and it’s been 2 month with no progress.
Overall my experience has been terrible and completely unacceptable. A complete waste of money and time!
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