Beware‘If you are looking at the website of Wondolla/Cozyhoome and considering purchasing a product from this company. DON’T, check out Trustpilot reviews ( Bad ), and my first hand experience.On 5th January I ordered an ergonomic vest. This was late arriving and received on 22nd January. The size ordered was XL, and I received a vest by far too small. On contacting the company their request for photos of the product was duly done, and they offered to send a larger replacement which was declined as I could not envisage even a greater size fitting. I wished to return the vest for a full refund, this was refused as the ‘high costs and complexities of international returns’ was not viable, but offering me an alternative £5 (25%) settlement instead. This is not only considered an insult and offensive, but I may well have discarded £15 in the garbage bin for no reason whatsoever !’ I would suggest It seems that Wondolla is just a third party seller, buying from other major sources and redistributing, hence the delays in delivery and inability to respond to returns or credits in a satisfactory manner.Not good enough, seen by many on Trustpilot as a scam.
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