! review on behalf of a friend who is computer illiterate I started my garden project in march.woodblocx seemed to be everything I needed for my not simple but far from difficult garden job.their website says we work with u to achieve your design until we get it right.so I sent pictures and measurements .before this I had already had three or four discussions with different designers from the sales team in which I told them all I wanted was to surround existing brickwork with their product I was told this was not a problem as they had done the same thing many times before. to make things as simple as possible for the team I changed the slopes to steps and curved walls to straight after a few weeks I received a design back which was wrong in both measurements and content so I contacted the original designer who assured me we will send you some design graphs to make it simpler and work with you to get it right .however before receiving the graphs I was emailed to say they were unable to help so rather disappointed I contacted their sales office to find out why ? the lady I spoke to said she was one the management team and had my design in front of her and couldn't see why my design could not be achieved as they had done far more complex designs in the past I stated maybe it was because my job was only a low cost job of 3k I was assured that it was irrelevant of the cost every job whether high or low in cost was important to them .two days later I was contacted by phone to say they were unable to help so it's now September without a block laid or even a plan from them so it would seem what they advertise is way off the mark ! Woodblocx although somewhat dearer would have been the perfect solution for my garden creating less rubble to dispose of and would have been easier than having to mix up cement so don't take what they say in their advert as gospel unless it's a simple rectangular planter forget it ! Because it would seem they are unable to do retaining walls less than a metre low terrace walls columns steps and risers and even help with a design
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No Power Tools Needed
WoodBlocX are light and easy to build with. You don't need any power tools or technical knowledge to assemble our structures.
We provide step-by-step instructions that are easy to follow and bespoke to your project, supporting you throughout your build from start to finish.
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