This is my second time purchasing from Woodchuck Sato! The first time I purchased a slingback, my order took quite a while to ship out and I got worried so I contacted customer service. They replied almost instantaneously and said they would expedite my order, and provided me with a link where I could track my package at every step of the way! When I received my order, the shoes were well packaged and fit wellFor my second order, I got the classic flats. My order took a little less than a week to arrive and it came well packaged as well. Though the shoes were a little too big on me (I should have checked the actual measurements instead of just picking out my usual size), a heel pad did the trick to help my flats fit a little more snuggly :)Overrall great product and great customer service as well.
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WoodchuckSato specializes in creating 100% handmade footwear and accessories that celebrate the beauty of craftsmanship. Each piece is meticulously crafted, ensuring authenticity and a unique charm in every item. Emphasizing quality and character, WoodchuckSato accepts natural asymmetries and minor imperfections as hallmarks of its handmade process, fostering a sustainable and mindful approach to fashion. With a dedication to custom, made-to-order production, the company prioritizes quality over quantity, offering customers one-of-a-kind pieces designed to last.
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