Ordered from their outlet at Dobbies. Pleasant helpful staff. Changed our mind a day or two later. No problem. Order amended easily. Told it was a 10 to 12 week delivery timescale. Again no problem. Very competitive price. After 9 weeks we rang to find out how things were progressing and that’s why I have only given 4 stars instead of 5. We had a real problem trying to get the Hartlepool office lady to communicate with us. Promised on three separate occasions to ring us back but didn’t. We even visited the site and spoke to her directly but still didn’t get any information (the workshop manager was unavailable, the fitter working on our unit was on holiday). Finally I took to social media and that seemed to trigger a response. After that we got phone calls and the info we wanted. We ordered on March 25th and our Garden Room plus base was delivered and erected on June 21st. Having said all that I would have no hesitation in recommending this company. The workmanship is good and the erecting team were excellent. Arrived when they said and got stuck in. All done in just over 3 hours. Very happy with the result. Follow up phone call from the Hartlepool as a courtesy call was also good and appreciated. So don’t worry. Get your order in and you will not be disappointed.
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The Number 1 North East Shed and Summer House manufacturer based in Hartlepool. Manufactured in-house premium quality Sheds, Summer Houses, Storage, Potting Sheds, Bike Stores, Play Houses, Garden Offices, and Garden Furniture. Delivered at your convenience in the North East. Free Delivery In TS, DL, SR, NE, HG, DH, BD, YO.
