They debited my credit card 4 times for my rental payment. When I enquired, they made out as if I was trying to scam them. Only after I contacted my bank to confirm that the funds had been taken and not reversed did they look into it. Once they did it, it took them 5 days to process the refund after numerous follow-ups. The person I dealt with even sent me the wrong customer feedback, which seemed to have the same issue. This payment deduction occurred on their website without my bank authorization. So I am not sure how they did it, but it seems very dodgy that they just skimmed my card for almost R30k extra. Don't trust them and won't use them again.
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