I ordered what I thought was a regular size trimmer. I received an 8” mini trimmer. No where on the box does it say mini nor on our packing slip. Now I need to send it back with a bunch of specific instructions at my cost. I was offered 15% off and then 30%, and they are “very sorry”. If it was what I wanted, I would have taken the offer but it’s not. After all of this, I received a call back with an apology that he gave me the wrong return address and name of company! 🙄 In this day and age with on line ordering being so user friendly, please don’t bother with this company. Very unsatisfied. Never again!
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