This review concerns Workwell's appalling Umbrella company solutions - I can't speak for any of their other services.After using Workwell for a few weeks I realised my work expenses were being put through as taxable. Expenses are NOT taxable. The work I do involves many journeys visiting households and typically 250 - 300 miles per week, so this represents quite a lot of money. When I contacted them they said they'd decided it was easier to just put them through as taxable because of increased scrutiny of Umbrella companies - so without me knowing, they decided to reduce my money?! How is it legal to decide everyone should pay tax on non-taxable items without telling us?Somewhat reluctantly after I made phone calls, they set up a form that would allow me to claim mileage expenses without tax, but they insisted on every single journey being logged - I make about 60 journeys per week (some trips are only half a mile) so this took *ages* to do. Other problems also occurred, including them taking months to provide my P45 after numerous requests.I have switched to a different Umbrella company and they have been superb (see my other reviews if you want to know who) - a simple mileage declaration once a week that takes me a couple of minutes, and no other issues.Avoid Workwell and look for a better alternative would be my advice.
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Workwell Accountancy provides award-winning accountancy services for limited companies and sole traders.
Our monthly accountancy package includes everything you need to ensure your business runs smoothly, and you can access the best possible support for your business.
