I need a prompt response to restore trust. I want fair solutions. I never used the app due to not receiving a registration email after payment. I was charged again without notice. Now, I can't access my account despite paying. I requested a refund but was taken to cancellation instead. Keeping the initial payment is fine, but I should at least have access for a month. Please respond with a fair solution to show this isn't a scam, or I'll have to inform others.
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