Hello, I am still awaiting my remaining refund of AUD $48.89. I signed up for a one-month package on 26 June. You mentioned this does not exist, but that is what I registered for at AUD $35.84. The invoice I downloaded from you (# 08b9cafc-57d2-4144-aa0d-8de8ea6862bd) clearly indicates a ONE-MONTH-PLAN without any reference to "Subscription" or recurring payments at any stage of the invoice, the purchase process, or in any communication. Following my initial payment for this one-month plan, two further unauthorized charges of AUD $97.78 were deducted from my card in the following months. I believe I am entitled to a full refund of these amounts. After numerous emails, you eventually processed two refund amounts - one for $48.89 and another for $97.78. However, I am still waiting for the refund of $48.89, which is the remaining amount you withdrew from my card without authorization. Please process this immediately. Thank you.
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