This is one of the easiest services I've ever dealt with, featuring prompt replies from the support team on the same day. I selected the premium star option, but wanted a visible one and decided to add extras that matched the price. After reaching out to the support team, they apologized for the website's confusion and confirmed I had indeed purchased a visible star. I made a mistake with the date, and upon emailing support again, they quickly provided a link to amend and repurchase the certificates. An absolutely fantastic experience; I would highly recommend it as a lovely personal gift.
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