The most awful customer service. Absolutely useless. I logged an issue due to Waze directing me on a restricted road, I incurred an £80 for it. Didn’t know the area, relied on Waze to get me home. All I asked is that they update their map route so other drivers don’t follow the same route and get PCN like I did! Issue with the app, only showed Canada and we are in the UK. Customer service don’t want to hear it, giving generic crappy replies. So beware people, use at your own risk, I’ve deleted the app because I’m not trusting Waze to update routes that they are now aware are restricted, they couldn’t get two damns about drivers paying heavy fines so it’s a goodbye from me.
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waze is a free mobile navigation application for your iphone or android that allows drivers to build and use live maps, real-time traffic updates and turn-by-turn navigation to improve their daily commute