It is one of the worst travel agencys feeding on desperate travellers (who have to travel on compassionate cases). On 12 Feb 18 I reserved two tickets for my wife and her sister to travel from Birmingham to Kathmandu that night but John (the chap who organised tickets) sent us tickets fro London to Kathmandu.When we said we can’t go to London as we had specifically asked for Birmingham departure he just wouldn’t listen, instead tried to force us to go to London by hook or crook even using his manager to persuade us. When we asked them to cancel our ticket they said we had to pay two hundred pounds despite the this chaos being created by them.Whilst in the process of cancelling they managed to find us again new tickets departing Birmingham but costing extra hundreds of pounds which we couldn’t afford.We ultimately had to cancel it but despite our various requests to refund or two hundred pounds they have not returned our money or taken any other action besides answering back with a very lame excuse of an email.I would advise everyone to avoid this company like plague as their only aim is to exploit desperate travelers of their situation and defraud them of their cash by hook or by crook. The have absolutely zero sympathy and compassion and don’t understand the meaning of consumer rights at all.In the meantime I’m still talking to my card security team about this stupid/unethical company leaving out of pocket despite not buying their product due to them selling me a wrong one in the first place.
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worldbesttravels.com is an e-commerce company offering online travel products and services. Our customers can access our web site for a ‘one-stop shop’ including access to specially negotiated airfares, hotels, car rental and insurance.
As a travel solution provider we are making our mark in a crowded and opaque marketplace by being what our customers have asked of us; we are transparent, fair and committed to providing you with what you want, not what we think you want nor what our suppliers want you to have. We have invested significantly in technology to ensure that we can make your online experience a simple and jargon-free process. We also recognize that our customers may want to speak to someone about their travel requirements and to this end we have provided you with the backing of well trained travel professionals who have been in the industry for several years.
Worldbesttravel Ltd. is a key travel distributor, which although recently established in 2015 remains family run, has carefully grown in size, reputation and abilities. WORLDBESTTRAVEL LIMITED based in United Kingdom and registered with Companies House registration number 04501991. We do not try to be all things to all people, but we focus on what we do well and this formula is workingwell for our customers and us. By continuing to invest significantly in our technology and our people, we are committed to ensuring that, whatever the purpose of your trip, whatever the destination and the experiences you wish to enjoy, Worldbesttravel is your first choice for the best flights, holidays, cruises and tour deals.. Our abilities extend beyond handling our customers seat sale requirements and encompass package holidays, student and corporate travel. A family run business that focuses on core values that similarly mirror the values of the management team. This translates into a passion for doing what we do well, meeting the needs of our customers and ensuring that the service is always at the forefront of whatever we do and making sure that the customer receives value for money.See more
