I recently needed to upgrade our servers, and the experience with the support team was exceptional. The representative handled everything with impressive efficiency and flexibility, proceeding with the upgrade process even before the payment had cleared, based on our history as a customer. That level of trust and leniency is hard to come by these days.
Communication was clear, friendly, and genuinely personable throughout. The new servers were set up within the hour, and I was kept informed at every step. It's refreshing to work with a support team that truly makes you feel valued rather than just another ticket number.
This is the kind of customer care I've been missing for a long time. Great job!
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Worldstream was founded in 2006 by childhood friends with a shared passion for gaming. Dissatisfied with the high costs and unreliability of game servers, they came up with the idea of offering better solutions. Since then, the Westland-based IT company has grown into an international player of IT infrastructure (IaaS).
Worldstream aims to uncomplicate the lives of IT leaders at tech companies. As a provider of data center, hardware, and network services, Worldstream serves various business markets, including Managed Service Providers (MSPs), System Integrators (SIs), Independent Software Vendors (ISVs), and web hosting companies. The key business objective of Worldstream is to give IT leaders peace of mind by providing high-quality infrastructure, industry-leading service, and strong partnerships that will get them excited about their IT infrastructure again.
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