Ordered bracelets for Christmas gift and within one hour one of the bracelets broke. Contacted customer service and they would not provide return shipping label. I mailed back at an over $12 expense can see the product was received and they will not honor refund. The representative (Marion) will not escalate issue and stated it should have been sent back to an alternate address other than the return address that was listed on the shipping material. Worst customer service ever! DON’T WASTE YOUR MONEY with this company!!! They take no accountability and now I’m out not only the money spent on the bracelets but the money spent on return shipping as well.
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