Based in the remote north west of Ireland, having limited IT skills and being well into retirement age, I was faced with the challenge of configuring my Wunda E91 thermostat to my specific needs.[I required a single on-off period every day of the week at "off peak" hours so as to avail of the night time cheap electrical tariff rate.]I printed out the E91 manual and watched a variety of videos that were available on line but ....... "Alas!" ..... I failed to achieve what was required.Composing an email to Wunda "techsupport" I was delighted to receive a reply by return from Luke Barrett.Luke's clearly written instructions enabled me to quickly and easily configure the thermostat to the required parameters. [Printing out these instructions will enable me to reset the thermostat if required in the future.]If I was to make a couple of suggestions to Wunda, I would recommend:1. Preparing a simpler and more comprehensible manual - targeted at the less-technical reader.2. Remaking some of the E91 videos to address specific, narrower issues. For example:- turning on/off and understanding the symbols- time and day settings- -understanding the default settings for each day- etc.3. Allow the videos to run at an altogether slower pace!
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Wunda Group, designing and delivering award winning underfloor heating for over 15 years.