AEP customer service stinks! They added another person's balance onto my account several months ago. They put my auto pay on hold for that month to prevent the large amount being drawn from my checking account. I was told it only would be held for one month. NOW I am going into second month and it's still not corrected. It's a shame that we don't have much of a choice in our utility companies. Poor service and higher prices.
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AEP Energy is a retail electric supplier and subsidiary of American Electric Power (AEP). We supply electricity for homes, businesses and industry in Delaware, Illinois, Maryland, New Jersey, Pennsylvania, Ohio and Washington, D.C. AEP Energy also prov...