Our experience started off well as they were communicative and kept us updated while there were days of weather delays. However, once the plane took off, taking my mother across the country, the communication completely stopped. The plane blew a tire - no one told us. My parents were stuck in an airport not knowing where they were going - again, no one from Angel Med told us. When, over a day later, they did arrive at their final destination, no one from Angel Med called the hospice company to arrange the intake. According to hospice, they called repeatedly and no one got back to them. I called later to inform them of this experience so no family has to go through it again and inquire about a partial refund and they have largely ignored me for 4 months.
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By streamlining the air medical transportation process, Angel MedFlight Worldwide Air Ambulance has become the leader in medical flights. We deliver unparalleled patient care through our Bedside-to-Bedside® service. Our exceptional service begins with your first call to our Flight Coordination team and continues with our medical flight crew remaining by the patient's side every step of the way.
We use Learjet's to transport patients across the US or the world for faster and safer medical transports. These jets are medically configured with the necessary medical equipment and medications. Since we use jets to transport patients, we can fly higher, safer and longer distances than many other types of aircraft. On each flight there are 2 healthcare professionals that are certified and knowledgeable to provide your patient with the proper care and medical treatment as needed.See more
