Ordered during Black Friday sale, they took a week and a 1/2 to ship. Package lost at FedEx. Beauty Bakerie claims that's not their problem. They want me to file a claim with FedEx. Customers can't do that -the shipper has to file the claim. They are refusing to refund or replace the order. I have never heard of a company refusing to refund or replace a lost package. Isn't that why a tracking number exists? FedEx will refund BB. FedEx can't refund me since I didn't hire them.Completely unprofessional and unacceptable response from BB.
Claim your business profile now and gain access to all features and respond to customer reviews.
👩🏾🍳 owned. Long-lasting formulas that give you back the moments that matter most making it a #sweetlife. 100% Cruelty-free 🐰 and Vegan-friendly 🌱
