I placed an order on 8/30/24 for ~$260. I received an email from Beautylish on 9/2/24 informing me their system showed I had not paid 2/3 flexible payments from my first Beautylish order placed on 10/22/15. I had received no prior correspondence from Beautylish about a balance since the nearly 10yrs has passed. Contrary, I received a Beautylish email on 12/19/15 confirming my second payment and once Beautylish processes my third payment on 12/22/15 “you will have no remaining balance on this order”.I contacted my credit card company to provide Beautylish with my 2015 statement showing the charges for 3/3 flexible payments, but they stated they only hold account statements for the last 7yrs. Since this occurred more than 7yrs ago, I have no access. Despite sharing all of the above with Beautylish to resolve this mixup, I was told they would not provide any assistance leaving me to pay twice for these two flexible payments or my new order would be cancelled. Disappointed by the lack of support I received given this unusual situation, I decided it was best to cancel my order with Beautylish. At this time, I cannot recommend Beautylish and greatly hesitate to make future orders with them.
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Beautylish was founded in the fall of 2010 with a simple purpose—to create a community where beauty lovers could share their collective beauty wisdom. People loved it, and our community grew to hundreds of thousands in a few short months.
Beautylish rapidly became a valuable resource for the discovery of beauty products. Yet the experience felt noticeably incomplete because we weren't able to assist our members in purchasing the amazing products they loved. This led us to launch our own online boutique in 2012.
We feel that the world is not short of beauty products, stores, or stories, but somewhere along the way, it became short of specialness. Beautylish exists to find exceptional products, tell the inspiring stories behind them, and deliver them with thoughtfulness. We believe an amazing customer experience is driven by a personal relationship with our customers.See more
