Bad experience in Knoxville, tn. I got 3 dumpsters from them, fine. Cleaning out an estate. I asked for a 4th, I asked for a discount to match their competition. I did ask for the owner to call me. She did, then left me a message saying she’s only going to be there a few hours, and that I can talk to her husband. I did not want to talk to the random person that answered the phone. I didn’t want to talk to her husband, then she proceeded to grill me after I left negative feedback. Ended up going with a competitor not only because of money, but by the review she left. She basically roasted me in her reply to my rating. I went with someone else. Do you blame me? She bragged about her 5.0 rating. Because of me, she doesn’t have that. Not happy about being treated like I don’t matter . I can find her comments if I need to. She said she sent “multiple emails “ but I didn’t get them. Also she said something about it being months between dumpster rentals. So? Sometimes it takes years. Her argument was their prices hadn’t gone up, yet when I checked around, I got a bigger dumpster cheaper. I’d think you’d want to make repeat customers happy.
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