I ordered curbside pickup at the store in Knoxville, TN at 10978 Parkside Drive. When I arrived, I called the number on the curbside pickup sign. No one answered the phone. I tried calling ten times before I finally gave up. I was unable to go into the store due to a physical handicap. After 40 minutes PAST the time my pizza waw supposed to be ready for pickup, I was finally able to get the attention of someone going inside and I had them relay my message that I was trying to pick up my pizza. I ordered 2/11 inch build your own pizzas with gluten free crust. By the time I finally got them it was 50 minutes late and they were cold and soggy. Had I not already paid for them when I ordered them through the app, I would have given them back once they were brought out. If they are going to have curbside service in their app and parking spots for parking to pick up your curbside order, then they need to answer their phone. I can't believe I received such TERRIBLE service.
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