I am very disappointed with the service received. They didn’t get in touch for a week after instructing them to act on my behalf for the sale of my property. It was me who had to get in touch, calls not returned and when I complained, one of the managers who rang me used sentences like “it’s up to you” or excuses such as “our SLA to return calls is 1 day”, which shows no interest in a customer. Perhaps something like “I would really like to keep you as a customer” would have led to a better outcome. Really disappointed
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BLJ Solicitors Family Law, Criminal Defence, Wills, Probate, Conveyancing Lawyers. Liverpool Runcorn Warrington, Bell Lamb & Joynson Solicitors since 1821
