Avoid this company at all costs. Over a year ago, we were convinced to install their solar systems, but they've been nothing but trouble since day one. Despite numerous calls and emails, the contractor who installed the systems has been utterly unhelpful, and Bluesun’s customer service is no better. They promised support and warranties in the initial contract, yet we've received no official warranty documents to back up those claims. The systems themselves—comprised of a 50 kW and later an upgraded 100 kW system along with their BMS and batteries—have been defective and malfunctioning continuously. The 50 kW system failed within the first year, and the 100 kW system started having issues just weeks after installation. We are now stuck with what appears to be 40 faulty batteries, and both the contractor and Bluesun refuse to offer any meaningful resolution. It's been one year now, and we are nearing $30,000 in additional expenses! Despite having bills to support these claims, Bluesun has not offered any reimbursement, refund, or aid, even within the warranty period. This has been an incredibly frustrating and costly experience.
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Bluesun can customize your own complete solar power system solution kit based on your requests. We provide grid-tied,off-grid,hybrid,diesel with PV system solutions.
