I called customer service to get a replacement part for the flower fountain. Somehow the yellow piece on top was misplaced. I was sent to a website which said it was $4 for the part and $20 for shipping. I got back to the gentleman and said I didn't mind paying for the part but for a few dollars more I could get a new unit. He got back to me immediately and said he would send me that part no charge. It came 4 days later!
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Our mission is to improve the quality of cat care around the world. Our products are carefully designed to nourish, comfort, motivate and amuse cats of all ages.
Catit continues to provide leadership products for cats through practical design and innov...