The order was confirmed on 10/17 (a Friday)When I booked it, It showed a shipping estimate of 5-8 days. Then when I called to get a tracking number, I was told it would arrive in early November. I got another tracking email via Stamps from the company, and that said the shipping address was to a different city. As of 10/21 the item has sat at the Brooklyn shippers awaiting their acceptance. Nobody from customer service has called or emailed back. The customer service hours listed on the website do not match their availability in reality. I can't believe they have such a high score and were recommended by Google. It is a very unprofessional company.
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