www.cocoandbark.com

4.6
4.6 Based on 127 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Emmanuel Brown
STAY AWAY. Bad customer service

I ordered a dog tag three weeks ago with the name Luna. It made it to my hometown postal service and then was returned to the sender due to an insufficient address. I had emailed them and got no response. I had to email them three times to get a response. Finally they tried to ship again and the same thing happened. Meanwhile I am getting packages from other companies with no problems. They offered me a refund and I still have not received the refund or a cancellation email after a week and a half. I will never purchase through them EVER! Worst customer service and they do not have a phone number to call!

1
Date of experience: Feb 02, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More