Re: 14-Day New User Free Delivery PromotionBeware of this scam, false advertisement, and misrepresentation disguised as a promotion. My father registered as a new user under this promotion. When he tried to make his first order the next day he got the error message of "You are not eligible for free delivery. Free delivery is only available for new customers". After I emailed their customer service, they replied that "According to the system, the registered account of ****.com is not a new user account." without providing any details on what exactly the issue was and how to rectify it. I asked for an escalation 14 hours ago and have not received any response from Deliveroo.
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