No follow-up contact since installation. The installation was rushed and unprofessional, leaving scratches on my wood flooring when installing the RO unit. Despite promises of post-installation water quality reviews and support, I've received zero communication once the sale was complete. The unit's WiFi feature doesn't work, and I have no idea who to contact for help. You're coasting on Costco's reputation rather than providing actual customer service. I never would have chosen Ecowater if you weren't sold through Costco.
Claim your business profile now and gain access to all features and respond to customer reviews.
EcoWater has been improving water since 1925. Our water filtration and water softener systems are built to enhance the quality of your home’s water.
