Review Time
Website was easy and fun to navigate. Great unusual items... perfect presents at great prices. Shipping was very quick and everything was well packaged. A great shopping experience! Thank you EMP team🤗🖤 Keep up the great work🥳
plus size selection is abysmal, unless you just LOVE bands 50+y/o dudes worship (usually the ones that have multiple allegations and a history of racism), which i unfortunately REALLY don't.also doesn't have "alternative basics", but 123 pieces of gag-shirts that have already been outdated when they first became available for sale.
The order didn't arrive on time for my nephew's birthday. One week after the due delivery date, I emailed EMP and a few days later they emailed me a new order confirmation. No apology, no explanation of why the order didn't arrive. Just a new confirmation of the order with a new date of sale and no date of delivery. It is over two weeks since I ordered and I still have no idea when the goods will arrive. No customer service at all. Update: They replied to my latest email and seem to be trying to get the order sorted.
If I could give less, I would. Ordered a tee as a present on Sept 3rd. Still nothing, not even a delivery update. Contacted them via "live chat" and felt the responses were bordering on smart ass. Basically told me that the product must have been out of stock. Wouldn't cancel the order and give a refund. Still couldn't give me an eta on arrival. They were quick to take my money though. Was a loyal customer, never again will they see me.
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EMP Merchandising ::: The Heavy Metal Mailorder ::: Merchandise Shirts and More
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