RIP OFF!!!! I went in to do a name change and update registration. they quoted me $408. she let me it may be a little more. they won’t know until they actually do the registration. I came in a week later i paid $428. I didn’t think anything of it since she warned me. Then she told me after the fact that they do not have the tags and registration there. I would have to come back 2-4 days later. They will call me when it’s in. I already paid the money so there’s no reason to argue about it. I did not get any type of communication until Saturday which is at that point 5 days later. And she let me know that via text in all caps I still owe $27? I asked to speak to a manager. I reiterated what I just said above. And Guadalupe Gomez said that it was still more than the $428 and if I wanted to have the registration released to me I had to pay the additional amount. I asked to speak with a manager. And she let me know that all managers are busy and they will reach out to me later.Guadalupe didn’t know I can see who texts me. It shows her name above. she attempted to text me saying her name was Brenda and she was the manager and the amount of $27 was due and there was nothing she can do about it. When I text her back letting her know I knew it was Guadalupe. She didn’t respond afterwards. I go into the office now 10 days later to finally get my registration, I hand my card to pay the $27. And she lets me know that there’s a $6 debit/credit card charge? Needless to say they tried to squeeze me for as much money as they could. I will never do business with fiesta insurance ever again. They are all owned by the same person. Save yourself time and money and go anywhere else!!!!’
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