The shirts didn't fit very well, so I returned them. When no money was refunded, I chased them, and they informed me about a return process that wasn't provided in the original packaging, which meant I had to request a return authorisation before sending. I had already returned them. The address (which I don't have a record of) is not their return address. Unfortunately for me, I lost the proof of postage during some decluttering so I can't even get the money back from the post office, so that's £50 written off. I will never, ever, EVER use them again, nor recommend them, this feels like intentional money making to the detriment of their customers.
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