If you're looking for a rapid and clear-communication dealing with your IRA trust company, DON'T waste your time or money with Gold Star Trust. I spoke today with a "Customer Service Rep named Juan" and could not be more dissatisfied. I kept asking a question about whether they'd received a letter from the gold/silver sales firm that made the transfer 10 days ago, and all he could keep saying was "We have to wait for the money." The indication on the sales invoice from the numismatics company was that it was already done. Asking Juan for clarification was useless and he eventually put me on a terminal hold. Never again!
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Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service. See more
