After having Birch Gold sell some metals for money I needed within a month, you have been playing keep away with my money. It has now been two months trying to get my money sent to my bank and still no money. Your process’s are very comber sum and repetitive. I didn’t understand your paper work(forms) and made mistakes, and every time I was told the process has to start over, more forms to fill out and more calls to you to verify info when you have the forms I filled out already. More weeks waiting.As long as Birch Gold uses you for go between I will not be buying metals again. I will find a different supplier.
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Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service. See more
