The good news is Healthy Paws does make claim submission easy, they process claims quickly and customer service representatives are helpful and always nice. The bad news is they NEVER pay for veterinarian exams, even if it is an emergency visit, or follow-up illness visit. That is bad news for me as my pet will require monthly follow-up visits for about a year as she recovers from Blastomycosis. I did read their benefits carefully before signing on, but thought the excluded "veterinary exams" meant wellness exams - not so. I cannot change companies now because this will be an existing condition, so I'm stuck. They also charge a deductible, then only pay 80% of eligible fees. I hope this helps you be better informed than I.
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