My sick cat suffered needlessly for 10 days with inflammation and pain/stress/anxiety due to Heartland Veterinary Supply's delay in shipping medications. I do NOT recommend Heartland if you have a sick animal needing medications quickly. I placed an order on 5/5/23 for two prescriptions. I phoned Heartland on 5/9/23 to find out why it hadn't shipped. I had an error in the number of mg's of 1 medication. However, Heartland had identified the error, made the correction, but had not yet sent out. I was told it would go out within the next 2 days. I phoned again on day 3, 5/11/23, as it hadn't. I was advised it would go out that day, and around 3pm, it did. Received order on Monday, 5/15/23, 10 days after order placement. I can receive shipments from China in under 7 days. Heartland can/must do better.
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Heartland Vet Supply, Vet-VIPPS accredited pharmacy, offers pet supplies, dog supplies, horse supplies and prescription products for cats, dogs and horses. Free shipping on Qualifying Orders. Find discount pricing on Vetmedin, Frontline, Heartgard, Ulc...
