I ordered the newly MOON FRUIT 1% Bakuchiol + Peptides Retinol Alternative Serum along with the MOON DEW 1% Bakuchiol + Peptides Retinol Alternative Firming Eye Cream during the Black Friday sale. Once it arrived I was shocked to see that what I ordered wasn’t in the package. I had received a totally different product & there were 2 of them in my package. So I went on the website to see how to contact them & you’re able to send them a message through the website or via email. There is no phone number listed which kinda frightened me. I was afraid they were located in another country. I Googled where the company was located & Seattle, Washington popped up. I was relieved to say the least. It took several days for them to email me back but I sent them a picture of the two items received along with the email I received from them showing what I purchased & the order number. They apologized, sent me what I originally ordered within 2 days via FedEx, & allowed me to keep the two items they mistakenly sent me. The Moon Fruit makes my skin feel so soft the following morning & the Moon Dew does as well except under my eyes. I’m really loving this duo series. I wish they would put them in a package together for a better price for those who want to purchase both of them. They are quite expensive, Moon Fruit Serum $60 & Moon Dew Firming Eye Cream $48. Or, have some sort of Rewards Program where you can receive a discount on an item/items of your choice. If you’re looking for a retinol alternative I would highly suggest giving this duo a try. You won’t be disappointed!
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