DO NOT ORDER FROM THIS COMPANY! They will NOT respond to calls or emails NOR will they make good on their mistakes. I ordered a flap for existing dog door. In the message section I clearly stated that I only wanted the flap. They shipped me only a plastic frame and will not correct their mistake. They want customers to pay shipping both ways and don’t care if mistake on them. Take a look at all the reviews for this company. There are other competitors that sell doggie doors that won’t rip you off. BUYER BEWARE!!
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