Booked a few days at Ambilside inn for 2 pensioners with mobility issues, no mention of no parking in the description for Ambilside amenities had free cancellation until week before after this date with us all packed and ready to go they sent a text including the fact there was no parking and we had to use public car parks and walk to the inn, disgraceful, why not state this in initial info not make potential customers hunt for it. Why ? because you would lose booking which you are then taking money for after cancellation date. When booking beware of this atrocious practice. Needless to say we couldt go and are now nearly £500 poorer.
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