BUYER BEWARE !! I purchased a $1550.00 inverter for a customer's motorhome. When I returned for the install, the inverter was different than the original. I had matched the model numbers and ordered accordingly, but 2 circuits were missing from the new inverter. So, I called and explained the wiring difference and was told I needed to purchase a 3kw model vs. the 2kw that was original. I explained that I did read the entire description and nowhere did it reference any wiring circuit specifics. I was told that information is from the manufacturer not Inverter Supply. I ordered the 3kw for $1964.00 immediately. The new inverter was not packed correctly, as per Inverter Supply's description. Just shipped in 1 box without packing materials surrounding it, no 2nd box. and it was damaged but worked fine. I packed the original new inverter in 2 boxes, completely surrounding with packing material. I called for return instructions I had not received yet and when printing them noticed a 20% restocking fee. THAT IS INSANE ! $310 plus I have to pay shipping and insurance. As a service business, I would never have spent another $2000.00 with a company that penalizes customers for spending more $$ with them. SO I AM OUT $1655.85 AT THIS TIME. BEWARE, IF YOU ORDER ANYTHING YOU WILL NOT RECEIVE A REASONABLE REFUND !!
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Inverter Supply is a single source supplier of Renewable Energy, Marine, RV & PowerSports.
With our combined 35 years in the Industry we can assist you in finding the best solution for your needs. Our extensive line of products are backed by the best manufacturers in the industry.
