I’m new to the Volvo community, so when researching aftermarket companies to utilize for my S60R I decided to go with IPD as they had a good website user interface and CLAIMED to have great customer service I’ve only had to call the customer service desk twice both times the agent was rude, disrespectful and acted like I was wasting his time. I’ve placed several thousand dollars in parts and upgrades and when I ask a question I get the feeling like why am I asking this question and basically says he has never heard of what I was asking before. Referred me to the Volvo community. Frustrating! As long as you don’t have to deal or talk to customer service they gave a great website.
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