I ordered a AC delete unit from IPD and had to return since I did not have the correct power steering pump. I returned it, without using it. They said it was damaged and could not give me a refund. That was not the upsetting part. What really upset me was that I never got credit, never got a part shipped back, never was even updated. It took over two months of waiting and I finally contacted them. If I would f never contacted them I probably would never had this issue taken care of. Ive been shopping with them for years upon years. Im getting the part shipped back and thats ok, I wont be able to use it and it sucks. The least they could of did is do ANYTHING for the two months I was waiting. They had my money and just sat on it with no reaching out to me. Im done with IPD. No more shopping for some people that treat their clients like crap.
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