I have several JJ ring pull bird feeders purchased many years ago. Recently one of the feed port castings had broken. I rang JJ and spoke to a very courteous gentleman who was able to identify the broken part and check if they had any stock. They did and I was told this would be sent out to me FOC together with a latest catalogue. 2 days this was received and the feeder repaired. Absolute first class service and as a previous reviewer mentioned a true lifetime warranty,
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