I know moving house is stressful but I would not expect a solicitors practice to make the following comment. I was told after waiting for funds to clear for 5 hours that they stop transactions at 4.30pm. I then asked “so what do my family do after 5pm, sleep in the car?” Their reply was “do you have a big car”. Not impressed with that comment. They showed no sign of care, just kept saying we will call you when we know more. It was 6 hours after our removals company set off until we got the key to our house. I will be speaking to a Senior Partner to seek an explanation. During the whole process they phoned me to ask why we had pulled out of the chain? We didn’t, they just phoned a different person with the same surname as me. No attention to detail. There were only 3 in the chain, one was a cash buyer.
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At Jones & Co Solicitors we provide expert legal advice and services to businesses and individuals across North Nottinghamshire and South Yorkshire from our offices in Retford, Ollerton, Bawtry and Harworth.
Our specialist areas of law include Commercial Property, Criminal Defence, Dispute Resolution, Employment Law, Family and Matrimonial, Personal Injury, Residential Conveyancing and Wills, Probate and Trusts. We have more than 70 staff, including six partners, giving our clients a strength and depth of knowledge and expertise across all these areas.
We appreciate that each client’s needs are different and we are flexible in our approach, providing structured, practical advice.
Jones & Co. has a long established relationship with businesses and people across our region. As a business, we believe we have a social responsibility to help the communities that we work and live in.See more
