I recently purchased parts for setting up a draft system for my home brew. I looked online and found Keg Outlet among many other online suppliers of this equipment. I chose to shop with them due to their reasonable pricing, easy to navigate website and the large amount of inventory they carry. I was also impressed with the amount of info on the products they sell.
My order arrived very quickly, the company sent a tracking number so i knew when delivery would be. I put everything together and was very happy. When i put the beer in the Keg and pressurized it the posts i had purchased leaked. I emailed the company to let them know and ask what i could do to sort the issue. They replied almost instantly and after asking some questions told me that new ones were being shipped out to replace the originals.
Cary was very fast in responding to my inquiry and extremely helpful. I am very pleased that i found them as customer service like that is not very common these days. I highly recommend them and want to say thanks to them for going out of their way to make sure i was happy with my purchase.
Dave
Lakewood, OH
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Keg Outlet's goal is to empower homebrewers (beer, cold brew, kombucha, etc) by providing great customer service and quality products at low prices. We strive to maintain accurate product data and imagery so that our customers and potential customers know exactly what they're getting. If you have a question about a product, or if there is a product that you can't find on our site, feel free to contact us - we can often-times help you find what you're looking for.See more
